Command Performance AV is great evidence that the personal service that was supposed to have been killed by the internet is still alive and kicking.
I’ve been into hi-fi for 18 years, across 5 states, and Command Performance AV is, by far, the friendliest, most helpful and most effective audio dealer I’ve yet to experience. I worked primarily with Bob and Jeff. The level of personal care and attention those guys gave (and continue to give) to my purchases and my endless questions is unmatched.
Whether you’re looking for an entry-level system, or if you’re an old audio geek looking for the next refinement to your system, those guys always approach you with you in mind. They will get to know your tastes (in music and equipment), and they will be able to guide you to a solution that fits your budget.
My wife and I were encouraged to bring in our existing equipment to audition the speakers we wanted to hear. Bob and Jeff let us use the demo room all day to acquaint ourselves with the sound, and they helped us understand it better by making various comparisons. My wife’s jaw dropped to the floor when she heard the difference between the copper cable and the silver-plated copper cable from the same manufacturer.
Besides rekindling my interest in stereo equipment, the guys as Command Performance AV have proved to be very friendly and committed beyond the sale. I frequently e-mail with them about music and the endless questions I have about improving my system. They always respond quickly and with very useful information. Many times, they have been able to get answers to my questions directly from the manufacturers.
In short, I didn’t just get new speakers from Command Performance AV: I got new speakers, a renewed zeal for audio, and a couple of very experienced, helpful friends.